A follow-up operation, installed around your practice
No new software for your team to learn, no rip-and-replace. We connect to the lead flow you already have, respond under your practice's name, and hand your front desk booked consultations and clear escalations.
Live in 2–3 weeks, with your approval at every step
Discovery & approved content
We interview you and your team about pricing ranges, financing options, sedation and comfort offerings, scheduling rules, and voice. Everything the system will ever say is drafted from this — and nothing ships until you approve it word for word.
Build & connect
Your dedicated texting number is provisioned and carrier-registered; lead sources (forms, landing pages, call tracking, website chat) are connected; missed-call text-back, your booking calendar with automated reminders, and escalation contacts are configured.
Testing week & go-live
Your team runs test conversations, reviews every template in context, and stress-tests escalation. Only after your sign-off does real patient traffic connect. You watch the first live conversations together with us.
What happens when an implant inquiry arrives
The same disciplined sequence runs for every single lead — the Tuesday-night form fill and the Saturday-morning call alike. No triage by how busy your front desk happens to be.
See example conversations- Minute 1
Instant first response
The lead gets a personal text from your practice within about a minute of inquiring — day or night — with consent and opt-out language included.
- Day 0
Qualification and answers
One respectful qualifying question, then practice-approved answers on cost ranges, financing, and comfort. Interested patients are offered concrete consultation times immediately.
- Day 1–2
Gentle follow-up
Non-responders get a short, low-pressure check-in. Different wording, same goal: make it easy to say 'yes, tell me more.'
- Day 4–7
Value touchpoints
Financing availability, what a consultation actually involves, answers to the questions implant patients most often hesitate over — from your approved library.
- Day 10–14
Respectful final outreach
A clear, courteous last message that leaves the door open. Every non-responder is reported, never silently dropped.
- Ongoing
Booked, confirmed, escalated
Scheduled patients get confirmations and reminders; urgent or complex situations escalate to your team the moment they appear, with full context.
When the system steps aside
The fastest way to lose trust is a bot that doesn't know its limits. These situations always route to your team immediately, with the full conversation attached:
Urgent symptoms
Pain, swelling, bleeding, infection language — flagged instantly to your on-call contact, with the patient told help is coming and given urgent-care guidance.
Clinical questions
Anything beyond your approved general information — candidacy, medical history, medication questions — is deferred to the doctor, never improvised.
Requests for a human
Any lead who asks to speak with a person gets one. The system confirms the handoff and notifies your team with context.
Complaints or confusion
Frustrated or confused messages stop the sequence and alert your team — protecting the relationship before it sours.
What your team actually experiences
Consultations appear
Booked implant consultations land in your scheduling workflow with the lead's context — what they asked, what they were told, what matters to them.
Escalations arrive with context
When something needs a human, your designated contact gets the full thread — no cold "please call this number back" notes.
Reports close the loop
Monthly reporting shows every lead's journey: response time, engagement, outcome. You finally know what your ad spend actually produces.
Walk through it with your own lead flow
In one consultation we'll map your current lead sources, show you the system live, and tell you honestly whether your volume justifies the investment.